Just got my cortex and attempted to load a tune and cortex said(establishing communication with vehicle) then cortex said (response was incorrect).Iam awaiting my email (http://www.g8board.com/forums/#) verification to update now.Has anyone had or seen this issue?What can I check?

Just got my cortex and attempted to load a tune and cortex said(establishing communication with vehicle) then cortex said (response was incorrect).Iam awaiting my email verification to update now.Has anyone had or seen this issue?What can I check?

Call them tomorrow after 9am