i had contacted adam about my problems(linting) with the new blue microfiber cloths....and was given a full refund, this was a display of exceptional customer service.

I love the blue microfiber cloths. They are the best thing I've ever wiped my car down with. No probs here(knocks on wood). Sorry to hear about your lint problem. Glad they took care of it.

Sorry to hear your experience with the blue towels wasn't exceptional, but happy to hear we were able to make it right for you!