Cold Air Intake from JHP - Bad experience [Archive] - Pontiac G8 Forum: G8 Forums - G8Board.com

: Cold Air Intake from JHP - Bad experience


headhound
09-04-2010, 02:50 PM
Summary:
· The VCM I received did not perform as advertised and apparently has
· design flaws.
· I made the error of spending over $150 at shops and many hours of my time trying to make the unit work instead of returning it.
· Do not buy JHP products. They work harder to authorize credit card charges than to resolve problems and satisfy customers.
I purchased a VCM cold air intake from JHP products in Australia. There was some difficulty getting the credit card charged for sales outside the US but JHP worked with me and my bank to get the payment through. The package arrived reasonably soon after the payment was credited.
The instructions were easy to follow. If I were familiar with the layout of the engine, the removal of the factory system and installation of the VCM could have been done in under an hour.
The intake housing was relatively thin plastic. I did not measure but it seemed under a quarter of an inch.
The K&N filter did not sit solidly in the intake. It kept falling out and generated a Check Engine Light (CEL) when that happened.
I tried using the K&N grease along the edges to hold it in place. It did not work. I had to use self tapping screws through the edges of the filter into the plastic of the intake. Even after this I kept getting CELs on a daily basis. They were related to vacuum leak issues
I went to Chandler Automotive in Chantilly, VA to help diagnose and fix the problems. They found and correct some vacuum leaks but CELs still happened.
My Pontiac dealership (Jim Harris in Warrenton VA- contact person Jason) was willing to help correct problem so the car was left it with them for a week while I on business travel. The K&N filter was depositing oil on the mass airflow sensor and causing false sensor readings. Harris could not correct the problems vacuum leaks and had to reinstall the original intake system. My warranty would have been voided if I continued using the VCM
I tried to return the system to JHP but was not given any credit. Their concerns were the holes in the plastic from the filter attachment and thought hot glue had been used to hold the filter.

2quik4u
09-04-2010, 03:08 PM
Im sorry you had a bad experience with the VCM intake. I have been interested in buying one. If you want to sell it send me a PM. I am willing to buy it for a reasonable price.

mikemaj82
09-04-2010, 03:20 PM
great

Monaro@JHP
09-04-2010, 03:55 PM
In the whole time you've been emaling us you never mention filter falling and out never mention any modifications you have done.
You modified the product without asking, filter is tearing in all places you drilled it and whole thing is scratched and drilled.
You did not return all the parts either.
But you did ask for refund before we got it back.

Perhaps
09-04-2010, 04:01 PM
everyone, I would like to make you aware of THE FORUM RULES (http://www.g8board.com/forums/showthread.php?t=9594) that apply here.
The Forum allows members to post regarding a bad transaction with a vendor or another Forum member, but only after they have made a reasonable effort to resolve the issue offline. Then, when a post is made outlining the problem, the post must be factual and may not deteriorate into a rant or a vendor/tuner/member-bashing exercise.

We leave such threads open as long as they conform with Forum rules/guidelines and in order to give all sides in an issue the opportunity to comment. Then, the threads are locked and archived for future reference.

The matter may not be addressed in multiple threads or revisited with the same already-posted information on subsequent days.

Be sure to keep it factual please.

...Mark...
09-04-2010, 07:25 PM
http://i19.photobucket.com/albums/b184/Linebacker_U/Popcorn.gif

bowtie
09-04-2010, 08:08 PM
Great... and I had just about made my mind up. Seems like there was another member who had problems with the filter fitment as well. I am torn between this intake, the Vararam, or the Rotofab. I really want an over the radiator type to take advantage of the positive pressure at the front of the vehicle, but it seems the Rotofab is the only one that has never had fitment or quality issues.

Giggles
09-04-2010, 08:20 PM
I had the same conundrum too and I ended up going with the Rotofab for reliability issues.

nda9090
09-04-2010, 08:31 PM
+1 for Roto-Fab

zepcom
09-06-2010, 08:35 PM
The OP has shown his displeasure in multiple threads, I'm shutting this one down and stating that this rule (http://www.g8board.com/forums/showthread.php?t=9594) was violated.