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Old 04-06-2012, 01:09 PM   #21
greggy
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Wow! Dealer fixes simple problem. Customer happy.

You would think this was a miracle by some of the death to GM and dealers suck threads recently.

Good Job GM customer service.
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Old 04-06-2012, 03:15 PM   #22
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Quote:
Originally Posted by Cornbg View Post
No more clunking from what I can tell. Hopefully that lasts.
That is great!!!! I too hope this has perminently fixed the issue. Please, don't hesitate to contact me in the future with comments, questions and/or concerns.

Michelle, GM Customer Service
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Old 04-06-2012, 03:16 PM   #23
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Quote:
Originally Posted by Cornbg View Post
Had clunking as well. Took mine to the dealer yesterday for what I figured would be the bushing or the LCA. Instead they simply tightened the bolt that sits on top...for free.
Nice, wish mine was that easy to fix, I couldn't tighten nut any.

It's a shame, because it embarrassing to drive with clunking sound which makes my car sound like a piece of junk coming down the street. Then my wife is bitchin at me because I spent all that money on the car it sounds like that and then she worried something will break off an I'll crash with the kids in the car....
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Old 04-09-2012, 07:04 AM   #24
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Quote:
Originally Posted by M23G8GT View Post
I'm at the dealership now hoping they will work with me on the cost of the LCA replacement job($800). I'm out of warranty 77k but going to ask for some assistance on this known issue.

How did things go at the dealership? Did you get any assistance with the cost of the job?

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Old 04-09-2012, 08:18 AM   #25
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Originally Posted by GMCustomerService View Post
How did things go at the dealership? Did you get any assistance with the cost of the job?

Michelle, GM Customer Service
They came back and said it was not the LCA issue but the strut bushings which is not what the TSB was about. The quoted me $425.75 plus tax for that job:
$59 per bushing x 2
1.75 hr @ $125 rate = 218.75
$89 for alignment.

I didn't do it as I'm going to take to a front end specialist shop and see what they say. All the symptoms I'm having point to exact description contained in TSB 090308008A.
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Old 04-09-2012, 11:48 AM   #26
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Quote:
Originally Posted by M23G8GT View Post
They came back and said it was not the LCA issue but the strut bushings which is not what the TSB was about. The quoted me $425.75 plus tax for that job:
$59 per bushing x 2
1.75 hr @ $125 rate = 218.75
$89 for alignment.

I didn't do it as I'm going to take to a front end specialist shop and see what they say. All the symptoms I'm having point to exact description contained in TSB 090308008A.
I can relate to the steps that you are taking with your situation. Please, let me know what you have decided to do after your visit to the independent shop.

Michelle, GM Customer Service
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Old 04-09-2012, 11:53 AM   #27
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Quote:
Originally Posted by M23G8GT View Post
They came back and said it was not the LCA issue but the strut bushings which is not what the TSB was about. The quoted me $425.75 plus tax for that job:
$59 per bushing x 2
1.75 hr @ $125 rate = 218.75
$89 for alignment.

I didn't do it as I'm going to take to a front end specialist shop and see what they say. All the symptoms I'm having point to exact description contained in TSB 090308008A.
$425 WOW!

Do you have any lateral movement with the front off the ground?

Reference Romey's post.
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Originally Posted by romeyjdogg View Post
I need this on my perma-clip board:

http://www.youtube.com/watch?v=5YBYk5gzyM4
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Old 04-09-2012, 05:59 PM   #28
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Just got my car back today for the third set of arms (all four) in 30k miles. They have all been warranty jobs, but the next set is what worries me. How can these parts wear out so quickly?
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Old 04-10-2012, 11:39 AM   #29
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Quote:
Originally Posted by M23G8GT View Post
They came back and said it was not the LCA issue but the strut bushings which is not what the TSB was about. The quoted me $425.75 plus tax for that job:
$59 per bushing x 2
1.75 hr @ $125 rate = 218.75
$89 for alignment.

I didn't do it as I'm going to take to a front end specialist shop and see what they say. All the symptoms I'm having point to exact description contained in TSB 090308008A.
Jack your car up and check the LCAs. If these are shot, let them do the strut bushings, but tell them specifically if it doesn't fix the issue, you aren't paying for it. This way, you can get new crappy strut mounts and new LCAs!

/wishful thinking
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Old 04-10-2012, 07:35 PM   #30
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I've been informed my repair will not be covered since I have non GM parts installed. Pretty sad when GM won't cover a part that has known failures, no wonder they went bankrupt. I will never buy another GM car....
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Old 04-10-2012, 08:15 PM   #31
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Quote:
Originally Posted by joemac View Post
Where are you located? I'm in Texas and haven't had a problem with LCA's. I'm thinking the people in the northern climates are having more difficulty with their LCA's. I have nothing to substantiate this, just a hunch do to the condition the LCA's are put through in the winter.
I doubt it. My car was in FL for 45K+ miles and I'm now experiencing the steering/braking shakes & front clunking noise at 48K.

Quote:
Originally Posted by SRG963 View Post
You are well within the factory bumper to bumper warranty. They are just trying to fatten their pockets IMO.
Why do you say this? I thought the warranty expired at 36K miles or 3 years, whichever comes first.
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Old 04-14-2012, 10:00 PM   #32
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im about to take mine in for this exact same issue for the second time in the last 12 months.

i didn't even get a full year out of the new set before the same problems arose. can you believe that?
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Old 04-15-2012, 07:57 AM   #33
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Quote:
Originally Posted by SalmonTex View Post
I doubt it. My car was in FL for 45K+ miles and I'm now experiencing the steering/braking shakes & front clunking noise at 48K.
Then again....

Quote:
Originally Posted by Albert View Post
im about to take mine in for this exact same issue for the second time in the last 12 months.

i didn't even get a full year out of the new set before the same problems arose. can you believe that?
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Old 04-15-2012, 03:43 PM   #34
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Quote:
Originally Posted by SalmonTex View Post
I thought the warranty expired at 36K miles or 3 years, whichever comes first.
Absolutely correct. The bumper-to-bumper warranty expires at 3/36. The 100K mile Powertrain warranty does not cover suspension.
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Old 04-15-2012, 03:45 PM   #35
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Originally Posted by LE_867 View Post
Just got my car back today for the third set of arms (all four) in 30k miles. They have all been warranty jobs, but the next set is what worries me. How can these parts wear out so quickly?
There is a post around here somewhere about the end links being installed reversed (left link on right side, and right link on left side) which causes LCA to fail early and often.
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Old 04-17-2012, 02:36 PM   #36
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Clunking G8s are commonly the control arms. However bad or improperly installed strut mounts and endlinks are aslo common. Im glad the fixed your problem
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Old 04-18-2012, 06:38 PM   #37
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Quote:
Originally Posted by WhiteHotG8GT View Post
There is a post around here somewhere about the end links being installed reversed (left link on right side, and right link on left side) which causes LCA to fail early and often.
Thanks for the heads up. I'll check the part numbers to the sides and make sure that they match.
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Old 04-26-2012, 03:39 PM   #38
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Quote:
Originally Posted by GMCustomerService View Post
I can relate to the steps that you are taking with your situation. Please, let me know what you have decided to do after your visit to the independent shop.

Michelle, GM Customer Service
Independent and reputable front specialist says end links are the issue- ordering parts and we'll see if this is the fix

Quote:
Originally Posted by SRG963 View Post
$425 WOW!

Do you have any lateral movement with the front off the ground?

Reference Romey's post.
No- tight

Quote:
Originally Posted by romeyjdogg View Post
Jack your car up and check the LCAs. If these are shot, let them do the strut bushings, but tell them specifically if it doesn't fix the issue, you aren't paying for it. This way, you can get new crappy strut mounts and new LCAs!

/wishful thinking
Forget the dealer I think they are full off it
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Old 04-27-2012, 06:50 AM   #39
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I had no lateral movement but same clunking sound as in video. I had non GM shop replace first rear LCA and still had clunking then replaced front LCA and noise is now gone. Really nice to drive car without that sound!!!
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