Big surprise, awesome service. - Pontiac G8 Forum: G8 Forums - G8Board.com
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post #1 of 10 (permalink) Old 01-07-2015, 11:28 PM Thread Starter
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Big surprise, awesome service.

I recently purchased my solo exhaust directly from Steve at solo and to my surprise the experience was extremely pleasant. I only say to my surprise because in my recent experiences, performance companies have lost touch with what customer service is all about. Steve went above and beyond to ensure I bought the right kit even if it meant spending less money. I called him 2 times, PMd him countless times and changed my mind 3 times, he never lost patience and re-assured me that I was making the right choice. I didn't know what I wanted and was confused on the different kits but by the time it was over I was well educated on their product and extremely happy with my purchase. Steve and Solo define what great customer service is and should be. Thanks again Steve!

Last edited by 4d00rV3tt3; 01-07-2015 at 11:31 PM.
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post #2 of 10 (permalink) Old 01-08-2015, 12:00 AM
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Originally Posted by 4d00rV3tt3 View Post
I recently purchased my solo exhaust directly from Steve at solo and to my surprise the experience was extremely pleasant. I only say to my surprise because in my recent experiences, performance companies have lost touch with what customer service is all about. Steve went above and beyond to ensure I bought the right kit even if it meant spending less money. I called him 2 times, PMd him countless times and changed my mind 3 times, he never lost patience and re-assured me that I was making the right choice. I didn't know what I wanted and was confused on the different kits but by the time it was over I was well educated on their product and extremely happy with my purchase. Steve and Solo define what great customer service is and should be. Thanks again Steve!

100% agree. They were great for me too!

because racecar....

2009 Liquid Red G8 GT:
Kooks LTH w/catted mid pipe, Magnaflow axleback. H&R springs. Spectre CAI. V6 tails, roof rack, GXP diffuser, OPT-7 LED headlights & Fogs, Injected Engineering DOD delete and tune, bullet racing grind cam 227/236 .625 .605 112, Carbon interior goodies
414rwhp 384tq
Wheels: Concept One CSM5 20x8.5/10
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post #3 of 10 (permalink) Old 01-08-2015, 07:18 AM Thread Starter
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i cant wait to see what my car is going to sound like...oooooooooooo....i cant wait

Bolt Ons/[email protected] 2.002 60ft.
P/B-Cam only [email protected] 1.9 60 Ft
PB with [email protected]#[email protected] 1.8 60 Ft
PB with [email protected]#[email protected] 1.62 60Ft still stock converter and trans!
+built trans/ZL1 [email protected] 1.58 60 Ft
with cam-431Hp/400Tq
with [email protected]#-581Hp/495Tq
With LSA @12#-??????????
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post #4 of 10 (permalink) Old 01-11-2015, 08:13 AM
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Solo rocks!

2009 G8 GXP, #715 0f 1829 (#18 of 23 as optioned), MSM, 6M, Sunroof, Onyx/Red

2009 G8 GXP, #807 of 1829 (#37 of 68 as optioned), MSM, 6A, Sunroof, Onyx

2016 Chevy SS, Mystic Green, roof, #555 of 2221

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post #5 of 10 (permalink) Old 01-11-2015, 09:16 AM Thread Starter
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Whats even more amazing is to realize how fast I got the exhaust, ordered wednesday at 1030am, received Friday at 1pm.(I'm in VA). If I ever go FI, I'll be ordering their 3" exhaust without question or hesitation. Thanks again Steve!!!!
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post #6 of 10 (permalink) Old 01-14-2015, 06:48 PM
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My pleasure! Thanks so much for the kind words and we appreciate everything you and the G8 community have done for us!

Enjoy your new Solo kit and keep that permagrin going!

Steve
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post #7 of 10 (permalink) Old 01-23-2015, 12:14 PM Thread Starter
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well just when i thought it couldnt get any better, i have since bolted on my new exhaust and absolutely love the sound. only problem with fitment is the right side axleback seems to be at a slight angle pointed inwards towards the center of the car. No matter what i tried i just couldnt get it perfectly strait. the mid-mounted muffler seems to be touching the right side of the heat shield in the exhaust tunnel, however, I DO NOT feel like this is an inconsistancy on SOLOs part, i feel like my headers are the problem. i plan on re-making the flanges that came on the headers so that problem will be remedied shortly. for the first 2 days i have no idea how the drone was becuase i couldnt keep my foot out of it. I have since driven many miles at cruising speed and its practically non exhistant. I didnt expect it to be that quiet at cruise because i have LTH and no cats. other than a decrease in fuel economy, im in love with everything about this kit and even more so now that ive heard it in person. A friend and i were on the way to our car club meeting and i went past him to give him a little taste of the new exhaust. he later told me that his fiance in the passanger seat said "da#$, that thing sounds good" thanks again Steve and SOLO!!

Bolt Ons/[email protected] 2.002 60ft.
P/B-Cam only [email protected] 1.9 60 Ft
PB with [email protected]#[email protected] 1.8 60 Ft
PB with [email protected]#[email protected] 1.62 60Ft still stock converter and trans!
+built trans/ZL1 [email protected] 1.58 60 Ft
with cam-431Hp/400Tq
with [email protected]#-581Hp/495Tq
With LSA @12#-??????????
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post #8 of 10 (permalink) Old 01-23-2015, 12:17 PM
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That's really awesome! Thanks so much for the feedback and welcome to the Solo family!!

Steve


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post #9 of 10 (permalink) Old 01-30-2015, 08:42 PM
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I ordered my SOLO day 2 of owning the car. Their customer service is the best I have ever dealt with. Plus, the look is just... Killer.
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post #10 of 10 (permalink) Old 02-07-2015, 05:02 PM
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Originally Posted by TexasXD1 View Post
I ordered my SOLO day 2 of owning the car. Their customer service is the best I have ever dealt with. Plus, the look is just... Killer.
Thanks so much for the kind words and enjoy going SOLO!

Steve
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