Well then the original post was not truthful. You should say something along the lines of "we will consider matching any price" rather than saying you have a low price guarantee and that you won't be undersold. Also, you can't assume that just because the tires are on closeout they are blems or out-dated.
I was in a Discount tire a few days ago inquiring about a new set of tires, and the sales guy told me that he would have no problem matching Tire Rack's prices. He didn't ask if they were sale or closeout items.
I'm sorry for the confusion.
The terms and conditions of the price match are stated very clearly when you submit a price match. This thread was created to let people know that we do offer price matching and where to start.
The terms and conditions are to protect us from matching prices on items that aren't necessarily apples to apples. We don't assume that every price match is for a product that is a blem or an old out of date product. In fact, in most cases getting a price match is super easy. There are, sometimes, situations where we may not price match and this is why we have the terms and conditions we do. If someone asks for price match and the price is a very large difference we may do a little deeper investigation before matching a price. Any company that price matches would be stupid not to.
Here's a link to an example of the price match form. See the bottom on this link for the terms and conditions. http://www.founditlower.com/request/...0B&price=99.00
FWIW, Rawyzf's price match request was for a product that a competitor had on sale and the product was indeed over 4 years old. Discount Tire will not sell a tire that is older than 4 years.
Polo, you do raise a good point. 2yrs ago, I went into a DT store locally, and they price matched Blizzak LM-25s when they were on close out on TireRack for like $125. They knocked $100 off each tire without even blinking. I just had to pay the shipping cost.
There are some times when we get the same closeout cost as our competitor on close out products. In this case we have no problem matching a competitors sale price.
I hope this all makes sense. We try to make this as easy as possible but like most things, there are a few occasions when its not as easy or straight forward as we wish it could be.