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Discussion Starter #1 (Edited)
I just wanted to create a thread to say thanks to Matt at Discount Tire Direct.

I ordered a set of Nitto Invo's from Discount Tire Direct the other day. I had a few questions and traded PM's with Matt, he was quick to reply and very helpful.

Matt also went out of his way (after I placed my order) to match a price that was a few dollars cheaper from a competitor. I didn't expect them to match the price, as the customer service at Discount Tire Direct is worth a few dollars to me!

This is customer service at its best, and the reason I keep going back to Discount Tire Direct when I need tires!

Thank you again!
-Ryan
 

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Note to Discount Tires Direct management: I have purchased from local stores for my 6 tire changes on my Accord over the past 15 years. However, my last set I bought from Tire Rack. The only reason was that Tire Rack has partnered with American Airlines Advantage Shopping. I earned over 2,000 miles for that purchase and the price difference was insignificant.
Just a thought...
 
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