I'm another satisfied customer of Pat G. Upon my request, he recommended a DOD-delete, custom camshaft grind (EPS Cam) to suit my needs and then provided a compatible engine and transmission tune. I must say that I am very impressed so far. I have not had a chance to take the car to the track since installing the new cam; however, my impressions so far are that he has hit the mark in terms of providing a street-friendly cam and a tune that makes the car a pleasure to drive.
More than anything, I have been consistently pleased with his responsiveness to all of my requests. I have never been unable to reach him by phone, and he responds quickly to my emails. He has worked tirelessly to provide tunes that I am happy with. It's not unusual to see a tune file attached to an email sent at 7:30 in the morning or close to 10 PM at night. In my phone discussions, he has always been very professional and just comes across as someone who genuinely cares about making sure that you're satisfied. I consider this top-notch customer service. Of the three different tune vendors I have tried (the others being VM and Superchips), his ECM and TCM tunes are by far the best IMO.
Pat G - highly recommended.
More than anything, I have been consistently pleased with his responsiveness to all of my requests. I have never been unable to reach him by phone, and he responds quickly to my emails. He has worked tirelessly to provide tunes that I am happy with. It's not unusual to see a tune file attached to an email sent at 7:30 in the morning or close to 10 PM at night. In my phone discussions, he has always been very professional and just comes across as someone who genuinely cares about making sure that you're satisfied. I consider this top-notch customer service. Of the three different tune vendors I have tried (the others being VM and Superchips), his ECM and TCM tunes are by far the best IMO.
Pat G - highly recommended.
