So my Conti DWS tires only got about 22,000 miles on them so I sent em back to Tire Rack for the mileage warranty. They sent me an e-mail saying I would be refunded $235.60 to my credit card and after a week of seeing no money I called them and found out they refunded the money to the card that bought the ORIGINAL set back in Oct. 2011. Problem is I'm NOT with that bank anymore! That bank kept charging me fees even though with a business acct they shouldn't have so we left them after only 2 months for the bank we're with now. Tire Racks answer was that they refunded the money its not they're fault that they sent it to a closed acct. and that the bank they sent it to will have to forward the money to me. So a call to the old bank and I'm told it'll be 7 to 10 business days to research if they have the money and then another 7 to 10 business days for them to either issue me a check or a letter stating they couldn't find the money. So my $235.60 I may or may not see by the end of this month! After 10 years of buying tires from Tire Rack for all my families cars and trucks the very 1st time I have a warranty issue THIS is what happens and they just can't understand why I'm so upset! WTF are they stupid? Looks like Tire Rack just lost a customer....well a whole family of customers and I'll NEVER recommend them to ANYONE ever again.